Last Updated: 28 August 2026
Privacy Policy
Freehold Locksmith ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how Freehold Locksmith collects, uses, discloses, and protects your personal information when you use our services or interact with our website. As a US-based locksmith business located in Freehold, NJ, we operate in compliance with applicable US privacy laws.
By using the services of Freehold Locksmith, you agree to the collection and use of information in accordance with this policy.
What Information We Collect
Freehold Locksmith collects various types of information for different purposes to provide and improve our locksmith services to you.
Information You Provide Directly
When you interact with Freehold Locksmith, whether through our website, by phone, or in person, you may provide us with personal information, including:
* Contact Information: Your full name, email address, phone number, and service address (including street, city, state, and zip code, typically in Freehold, NJ, or surrounding areas). * Service Details: Information related to your locksmith needs, such as the type of service requested (e.g., emergency lockout, rekeying, lock repair, key duplication, security system installation), details about your property, specific lock issues, or preferred appointment times. * Payment Information: When you pay for our services, we collect payment details such as credit card numbers or other financial information. This sensitive information is processed by secure third-party payment processors and is not stored directly on our servers by Freehold Locksmith. * Communication Content: Records of our correspondence, including emails, text messages, and potentially recordings of phone calls for quality assurance, training, and service verification purposes.
Information Collected Automatically
When you visit our website, Freehold Locksmith may automatically collect certain information:
* Usage Data: This includes your Internet Protocol (IP) address, browser type and version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. * Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information. (More details below).
How We Use Your Information
Freehold Locksmith uses the collected data for various purposes:
* To Provide Locksmith Services: To schedule appointments, dispatch technicians, perform requested locksmith services at your specified location in Freehold, NJ, or nearby areas, and process transactions. * To Communicate With You: To respond to your inquiries, provide service updates, send appointment confirmations, and communicate important information regarding our services. * To Process Payments: To complete billing and payment for services rendered through secure third-party processors. * For Internal Operations: To improve our website, services, customer support, and for internal record-keeping and administrative purposes. * For Analytics and Improvement: To monitor the usage of our website, analyze trends, and gather statistical information to enhance user experience and service offerings. * For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
How We Share Your Information
Freehold Locksmith values your privacy and does not sell your personal information. We may share your information with third parties only in the following limited circumstances:
* Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, website hosting, analytics providers, dispatching software). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. * Legal Requirements: Freehold Locksmith may disclose your personal information in the good faith belief that such action is necessary to: * Comply with a legal obligation (e.g., subpoenas, court orders). * Protect and defend the rights or property of Freehold Locksmith. * Prevent or investigate possible wrongdoing in connection with our services. * Protect the personal safety of users of the service or the public. * Protect against legal liability. * Business Transfers: In the event that Freehold Locksmith is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Data Protection and Security Measures
The security of your data is paramount to Freehold Locksmith. We implement reasonable physical, technical, and administrative security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
* Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our website. * Access Controls: Limiting access to personal information to authorized employees and service providers who need it to perform their job functions. * Secure Storage: Using secure, reputable data centers and storage solutions.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, Freehold Locksmith cannot guarantee its absolute security.
Third-Party Services
Google Analytics
We use Google Analytics to track and analyze website traffic. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.
Payment Processors
For processing payments, Freehold Locksmith utilizes third-party payment processors. We do not directly store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. We partner with reputable payment processors who adhere to the Payment Card Industry Data Security Standard (PCI-DSS).
Cookies and Tracking Technologies
Freehold Locksmith uses cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Examples of Cookies we use:
* Session Cookies: We use Session Cookies to operate our service. * Preference Cookies: We use Preference Cookies to remember your preferences and various settings. * Security Cookies: We use Security Cookies for security purposes.
Your Rights Under US State Privacy Laws
Depending on your state of residence, you may have specific privacy rights concerning your personal information, including those under laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), and Connecticut Data Privacy Act (CTDPA). Freehold Locksmith respects these rights and is committed to assisting you in exercising them.
Your rights may include:
* Right to Know/Access: The right to request that Freehold Locksmith disclose what personal information we collect, use, disclose, or sell. * Right to Deletion: The right to request the deletion of personal information that Freehold Locksmith has collected from you, subject to certain exceptions. * Right to Correct: The right to request that Freehold Locksmith correct inaccurate personal information about you. * Right to Opt-Out of Sale/Sharing: The right to opt-out of the "sale" or "sharing" of your personal information (as these terms are defined by applicable state laws) for cross-context behavioral advertising. Freehold Locksmith does not sell your personal information in exchange for monetary compensation. * Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact Freehold Locksmith using the contact details provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
Data Retention
Freehold Locksmith will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to provide our locksmith services, comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Children's Privacy
Our service is not directed to anyone under the age of 13. Freehold Locksmith does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
Freehold Locksmith may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact Freehold Locksmith:
* Business Name: Freehold Locksmith * Address: 32-34 E Main St, Freehold, NJ 07728, USA * Email: support@freeholdlocksmith.com
